(link for Toshiba battery replacement program)ġ. PT, online at at and click on 'Consumer Notices' under the Support heading at the bottom of the page. Click here to check if your battery pack is affected. Only use the laptop by plugging it into an AC power source until the replacement battery is received.Ĭontact HP toll-free at 88 during standard business hours or by visiting HP’s website.īelow is a list of battery pack part numbers and PC model numbers possibly affected by this announcement, including models that may have batteries that were purchased as an accessory or the result of servicing. The bar codes are printed on the back of the batteries.Ĭonsumers should remove the batteries from the laptops immediately and contact HP for a free replacement. The batteries included in the recall contain bar codes starting with: Alternatively, the information might be on a sticker on the back of the storage system chassis.Please be advised of an HP battery recall (click link for more info) The Service Tag and Express Service Code are found on the front of the system by pulling out the information tag. On the Command Prompt window, type “wmic bios get serialnumber”.Scroll down and click “Windows Administrative Tools” or “Windows System”.Locating Service Tag Using Command Prompt: Number 5 is the Service Tag in the image below. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.Īlternatively, the information may be on a sticker on the chassis of the system. The Information tag is a slide-out label panel that contains system information such as Service Tag, NIC, MAC address, and so on. You can pull out the information tag in front of the system to view the Express Service Code and Service Tag. The service tag label will usually be found on the back panel of the case. All servers and storage devices will have a service tag, some accessories and peripherals do not.Įnterprise server and storage computer systems include these model names: PowerEdge Server, PowerVault, and Dell EMC Storage. In addition to the service tag, there is an Express Service Code which is a 10-digit or more numeric version of the service tag. The Dell EMC service tag is a five or more character identifier that is unique to your product. You can identify your system using the unique Service Tag. Finding your Dell EMC Service Tag / Serial Number or Product ID:

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